Live Status\Incident History
June 12, 2025
Widespread AWS, Cloudflare, and GCP Outage
Degraded Performance
Opened: Jun 12, 2025, 6:45 AM UTC
Duration: 0sec
- ResolvedJun 12, 2025, 6:45 AM UTC
Starting June 12 at approximately 2:45 PM ET, Rewst workflows and services may experience degraded performance due to widespread service disruptions affecting large scale internet hosting providers such as Cloudflare, Google Cloud Platform (GCP), and Amazon Web Services (AWS). These third-party outages impact a range of connected services and integrations, which may have caused delays or failures in workflow executions that rely on those integrations. We recommend reviewing your workflows, particularly those involving email processing, webhook triggers, or cloud service APIs, to identify any affected runs or retries that may require attention.
June 10, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 10, 2025, 10:40 PM UTC
Duration: 3min 14sec
- OpenedJun 10, 2025, 10:40 PM UTC
Issue opened on monitor failure.
- ResolvedJun 10, 2025, 10:44 PM UTC
Issue resolved on monitor recovery.
June 6, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 6, 2025, 1:08 PM UTC
Duration: 39min 58sec
- OpenedJun 6, 2025, 1:08 PM UTC
Issue opened on monitor failure.
- ResolvedJun 6, 2025, 1:13 PM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 6, 2025, 1:30 PM UTC
Issue re-opened on monitor failure.
- ResolvedJun 6, 2025, 2:04 PM UTC
Issue resolved on monitor recovery.
Significant Workflow Processing Delays / Workflow Execution Monitoring - US1
Degraded Performance
Opened: Jun 6, 2025, 12:15 PM UTC
Duration: 2hrs
- IdentifiedJun 6, 2025, 12:15 PM UTC
On 6th June at around 9 am ET time, we detected that workflow processing in Rewst is experiencing significant delays. Users may experience longer than usual wait times for workflows to process. We are currently investigating the issue and will provide more information as soon as it is available. If you would like any failed workflows to be reprocessed, please reach out to our support team at roc@rewst.io
- MonitoringJun 6, 2025, 2:00 PM UTC
- ResolvedJun 6, 2025, 2:15 PM UTC
June 5, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 5, 2025, 1:06 PM UTC
Duration: 18min 57sec
- OpenedJun 5, 2025, 1:06 PM UTC
Issue opened on monitor failure.
- ResolvedJun 5, 2025, 1:25 PM UTC
Issue resolved on monitor recovery.
June 4, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 4, 2025, 8:49 PM UTC
Duration: 9min 21sec
- OpenedJun 4, 2025, 8:49 PM UTC
Issue opened on monitor failure.
- ResolvedJun 4, 2025, 8:52 PM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 4, 2025, 9:02 PM UTC
Issue re-opened on monitor failure.
- ResolvedJun 4, 2025, 9:04 PM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 4, 2025, 9:51 PM UTC
Issue re-opened on monitor failure.
- ResolvedJun 4, 2025, 9:52 PM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 4, 2025, 10:07 PM UTC
Issue re-opened on monitor failure.
- ResolvedJun 4, 2025, 10:09 PM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 4, 2025, 10:22 PM UTC
Issue re-opened on monitor failure.
- ResolvedJun 4, 2025, 10:23 PM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 4, 2025, 10:50 PM UTC
Issue re-opened on monitor failure.
- ResolvedJun 4, 2025, 10:51 PM UTC
Issue resolved on monitor recovery.
June 1, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 1, 2025, 4:49 PM UTC
Duration: 16min 8sec
- OpenedJun 1, 2025, 4:49 PM UTC
Issue opened on monitor failure.
- ResolvedJun 1, 2025, 5:05 PM UTC
Issue resolved on monitor recovery.
May 28, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: May 28, 2025, 10:19 AM UTC
Duration: 19min 52sec
- OpenedMay 28, 2025, 10:19 AM UTC
Issue opened on monitor failure.
- ResolvedMay 28, 2025, 10:30 AM UTC
Issue resolved on monitor recovery.
- UnresolvedMay 28, 2025, 11:05 AM UTC
Issue re-opened on monitor failure.
- ResolvedMay 28, 2025, 11:13 AM UTC
Issue resolved on monitor recovery.
May 23, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: May 23, 2025, 3:06 PM UTC
Duration: 10min 46sec
- OpenedMay 23, 2025, 3:06 PM UTC
Issue opened on monitor failure.
- ResolvedMay 23, 2025, 3:16 PM UTC
Issue resolved on monitor recovery.
May 1, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: May 1, 2025, 4:42 PM UTC
Duration: 10min 36sec
- OpenedMay 1, 2025, 4:42 PM UTC
Issue opened on monitor failure.
- ResolvedMay 1, 2025, 4:52 PM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: May 1, 2025, 12:55 PM UTC
Duration: 2min 18sec
- OpenedMay 1, 2025, 12:55 PM UTC
Issue opened on monitor failure.
- ResolvedMay 1, 2025, 12:57 PM UTC
Issue resolved on monitor recovery.
- UnresolvedMay 1, 2025, 1:04 PM UTC
Issue re-opened on monitor failure.
- ResolvedMay 1, 2025, 1:05 PM UTC
Issue resolved on monitor recovery.
April 24, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Apr 24, 2025, 3:04 PM UTC
Duration: 4min 51sec
- OpenedApr 24, 2025, 3:04 PM UTC
Issue opened on monitor failure.
- ResolvedApr 24, 2025, 3:09 PM UTC
Issue resolved on monitor recovery.
April 17, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Apr 17, 2025, 1:17 AM UTC
Duration: 1min 28sec
- OpenedApr 17, 2025, 1:17 AM UTC
Issue opened on monitor failure.
- ResolvedApr 17, 2025, 1:19 AM UTC
Issue resolved on monitor recovery.
April 9, 2025
Periodic Integration Authentication Failures
Minor Outage
Opened: Apr 9, 2025, 2:21 PM UTC
Duration: 9hrs 48min 59sec
- InvestigatingApr 9, 2025, 2:21 PM UTC
Our monitoring system has detected that authentication for some integrations in Rewst are experiencing failures. We are currently investigating the issue and will provide more information as soon as it is available.
- IdentifiedApr 9, 2025, 3:30 PM UTC
- ResolvedApr 10, 2025, 12:10 AM UTC
Patch released
April 4, 2025
Site Unreachable / Workflow Execution Monitoring - US1
Outage
Opened: Apr 4, 2025, 6:31 PM UTC
Duration: 13min 58sec
- OpenedApr 4, 2025, 6:31 PM UTC
Issue opened on monitor failure.
- ResolvedApr 4, 2025, 6:45 PM UTC
Issue resolved on monitor recovery.
April 3, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Apr 3, 2025, 7:02 PM UTC
Duration: 1min 50sec
- OpenedApr 3, 2025, 7:02 PM UTC
Issue opened on monitor failure.
- ResolvedApr 3, 2025, 7:04 PM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Apr 3, 2025, 4:21 PM UTC
Duration: 2min 13sec
- OpenedApr 3, 2025, 4:21 PM UTC
Issue opened on monitor failure.
- ResolvedApr 3, 2025, 4:23 PM UTC
Issue resolved on monitor recovery.
Degraded Perfirmance - US Servers / Workflow Execution Monitoring - US1
Degraded Performance
Opened: Apr 3, 2025, 4:15 PM UTC
Duration: 14hrs 24min
- InvestigatingApr 3, 2025, 4:15 PM UTC
As of April 3, 2025 at 12:15 PM EDT, Rewst has identified an issue that is causing service degradation in the US instance. We are actively working to resolve the issue. We will update you when a permanent fix is implemented.
- ResolvedApr 4, 2025, 6:39 AM UTC
Identified and patched issue with Organizations list query causing database performance issues.
April 2, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Apr 2, 2025, 9:07 PM UTC
Duration: 6min 32sec
- OpenedApr 2, 2025, 9:07 PM UTC
Issue opened on monitor failure.
- ResolvedApr 2, 2025, 9:14 PM UTC
Issue resolved on monitor recovery.
February 19, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Feb 19, 2025, 3:31 PM UTC
Duration: 4min 32sec
- OpenedFeb 19, 2025, 3:31 PM UTC
Issue opened on monitor failure.
- ResolvedFeb 19, 2025, 3:36 PM UTC
Issue resolved on monitor recovery.
February 18, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: Feb 18, 2025, 12:54 AM UTC
Duration: 10min
- OpenedFeb 18, 2025, 12:54 AM UTC
Issue opened on monitor failure.
- ResolvedFeb 18, 2025, 1:04 AM UTC
Issue resolved on monitor recovery.
February 17, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - EU
Outage
Opened: Feb 17, 2025, 5:15 PM UTC
Duration: 11min 14sec
- OpenedFeb 17, 2025, 5:15 PM UTC
Issue opened on monitor failure.
- ResolvedFeb 17, 2025, 5:26 PM UTC
Issue resolved on monitor recovery.
Performance Issue in US Region
Degraded Performance
Opened: Feb 17, 2025, 10:11 AM UTC
Duration: 7hrs 51min 34sec
- InvestigatingFeb 17, 2025, 10:11 AM UTC
We are aware of performance issues affecting app.rewst.io in the US region and are actively investigating the root cause. We will share updates as we have them.
- ResolvedFeb 17, 2025, 6:02 PM UTC
We’ve resolved the recent performance issues on app.rewst.io in the US region and are working on a permanent fix. Thank you for your patience.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Feb 17, 2025, 7:31 AM UTC
Duration: 5min 8sec
- OpenedFeb 17, 2025, 7:31 AM UTC
Issue opened on monitor failure.
- ResolvedFeb 17, 2025, 7:36 AM UTC
Issue resolved on monitor recovery.
February 14, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Feb 14, 2025, 12:09 PM UTC
Duration: 2min 19sec
- OpenedFeb 14, 2025, 12:09 PM UTC
Issue opened on monitor failure.
- ResolvedFeb 14, 2025, 12:11 PM UTC
Issue resolved on monitor recovery.
February 12, 2025
Site Unreachable / Workflow Execution Monitoring - US1
Outage
Opened: Feb 12, 2025, 2:27 PM UTC
Duration: 13min 18sec
- OpenedFeb 12, 2025, 2:27 PM UTC
Issue opened on monitor failure.
- ResolvedFeb 12, 2025, 2:40 PM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - EU
Outage
Opened: Feb 12, 2025, 10:04 AM UTC
Duration: 22min 18sec
- OpenedFeb 12, 2025, 10:04 AM UTC
Issue opened on monitor failure.
- ResolvedFeb 12, 2025, 10:26 AM UTC
Issue resolved on monitor recovery.
February 11, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Feb 11, 2025, 6:43 AM UTC
Duration: 6min 49sec
- OpenedFeb 11, 2025, 6:43 AM UTC
Issue opened on monitor failure.
- ResolvedFeb 11, 2025, 6:50 AM UTC
Issue resolved on monitor recovery.
February 10, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Feb 10, 2025, 9:25 PM UTC
Duration: 1min 19sec
- OpenedFeb 10, 2025, 9:25 PM UTC
Issue opened on monitor failure.
- ResolvedFeb 10, 2025, 9:26 PM UTC
Issue resolved on monitor recovery.
February 3, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Feb 3, 2025, 11:04 PM UTC
Duration: 6min 34sec
- OpenedFeb 3, 2025, 11:04 PM UTC
Issue opened on monitor failure.
- ResolvedFeb 3, 2025, 11:11 PM UTC
Issue resolved on monitor recovery.
February 1, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Feb 1, 2025, 5:05 PM UTC
Duration: 3min 11sec
- OpenedFeb 1, 2025, 5:05 PM UTC
Issue opened on monitor failure.
- ResolvedFeb 1, 2025, 5:08 PM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Feb 1, 2025, 11:44 AM UTC
Duration: 6min 47sec
- OpenedFeb 1, 2025, 11:44 AM UTC
Issue opened on monitor failure.
- ResolvedFeb 1, 2025, 11:51 AM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Feb 1, 2025, 6:43 AM UTC
Duration: 1min 49sec
- OpenedFeb 1, 2025, 6:43 AM UTC
Issue opened on monitor failure.
- ResolvedFeb 1, 2025, 6:44 AM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Feb 1, 2025, 2:00 AM UTC
Duration: 4min 58sec
- OpenedFeb 1, 2025, 2:00 AM UTC
Issue opened on monitor failure.
- ResolvedFeb 1, 2025, 2:05 AM UTC
Issue resolved on monitor recovery.
January 29, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jan 29, 2025, 7:57 AM UTC
Duration: 29min 58sec
- OpenedJan 29, 2025, 7:57 AM UTC
Issue opened on monitor failure.
- ResolvedJan 29, 2025, 8:27 AM UTC
Issue resolved on monitor recovery.
January 27, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Degraded Performance
Opened: Jan 27, 2025, 4:33 PM UTC
Duration: 1min 58sec
- OpenedJan 27, 2025, 4:33 PM UTC
Issue opened on monitor failure.
- ResolvedJan 27, 2025, 4:35 PM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jan 27, 2025, 4:06 PM UTC
Duration: 10min 7sec
- OpenedJan 27, 2025, 4:06 PM UTC
Issue opened on monitor failure.
- ResolvedJan 27, 2025, 4:16 PM UTC
Issue resolved on monitor recovery.
January 18, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: Jan 18, 2025, 5:35 AM UTC
Duration: 1hr 6min 28sec
- OpenedJan 18, 2025, 5:35 AM UTC
Issue opened on monitor failure.
- ResolvedJan 18, 2025, 6:42 AM UTC
Issue resolved on monitor recovery.
January 10, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - EU
Outage
Opened: Jan 10, 2025, 12:46 AM UTC
Duration: 55min 18sec
- OpenedJan 10, 2025, 12:46 AM UTC
Issue opened on monitor failure.
- ResolvedJan 10, 2025, 1:41 AM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed
Outage
Opened: Jan 10, 2025, 12:12 AM UTC
Duration: 1hr 7min 3sec
- OpenedJan 10, 2025, 12:12 AM UTC
Issue opened on monitor failure.
- ResolvedJan 10, 2025, 1:19 AM UTC
Issue resolved on monitor recovery.
January 9, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: Jan 9, 2025, 5:35 AM UTC
Duration: 12min 41sec
- OpenedJan 9, 2025, 5:35 AM UTC
Issue opened on monitor failure.
- ResolvedJan 9, 2025, 5:48 AM UTC
Issue resolved on monitor recovery.
January 8, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jan 8, 2025, 12:53 AM UTC
Duration: 16min 13sec
- OpenedJan 8, 2025, 12:53 AM UTC
Issue opened on monitor failure.
- ResolvedJan 8, 2025, 1:09 AM UTC
Issue resolved on monitor recovery.
January 4, 2025
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jan 4, 2025, 5:14 PM UTC
Duration: 9min 1sec
- OpenedJan 4, 2025, 5:14 PM UTC
Issue opened on monitor failure.
- ResolvedJan 4, 2025, 5:23 PM UTC
Issue resolved on monitor recovery.
December 30, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Dec 30, 2024, 12:15 AM UTC
Duration: 23min 52sec
- OpenedDec 30, 2024, 12:15 AM UTC
Issue opened on monitor failure.
- ResolvedDec 30, 2024, 12:39 AM UTC
Issue resolved on monitor recovery.
December 27, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Dec 27, 2024, 5:44 PM UTC
Duration: 10min 44sec
- OpenedDec 27, 2024, 5:44 PM UTC
Issue opened on monitor failure.
- ResolvedDec 27, 2024, 5:54 PM UTC
Issue resolved on monitor recovery.
December 26, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - AU
Outage
Opened: Dec 26, 2024, 12:14 AM UTC
Duration: 1hr 8min 16sec
- OpenedDec 26, 2024, 12:14 AM UTC
Issue opened on monitor failure.
- ResolvedDec 26, 2024, 1:22 AM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - EU
Outage
Opened: Dec 26, 2024, 12:11 AM UTC
Duration: 51min 52sec
- OpenedDec 26, 2024, 12:11 AM UTC
Issue opened on monitor failure.
- ResolvedDec 26, 2024, 1:03 AM UTC
Issue resolved on monitor recovery.
December 13, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Dec 13, 2024, 3:56 PM UTC
Duration: 20min 34sec
- OpenedDec 13, 2024, 3:56 PM UTC
Issue opened on monitor failure.
- ResolvedDec 13, 2024, 4:16 PM UTC
Issue resolved on monitor recovery.
December 9, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Dec 9, 2024, 8:47 PM UTC
Duration: 10min 7sec
- OpenedDec 9, 2024, 8:47 PM UTC
Issue opened on monitor failure.
- ResolvedDec 9, 2024, 8:57 PM UTC
Issue resolved on monitor recovery.
December 2, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Dec 2, 2024, 7:16 AM UTC
Duration: 10min 6sec
- OpenedDec 2, 2024, 7:16 AM UTC
Issue opened on monitor failure.
- ResolvedDec 2, 2024, 7:26 AM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Dec 2, 2024, 5:05 AM UTC
Duration: 20min 7sec
- OpenedDec 2, 2024, 5:05 AM UTC
Issue opened on monitor failure.
- ResolvedDec 2, 2024, 5:20 AM UTC
Issue resolved on monitor recovery.
- UnresolvedDec 2, 2024, 5:36 AM UTC
Issue re-opened on monitor failure.
- ResolvedDec 2, 2024, 5:41 AM UTC
Issue resolved on monitor recovery.
November 25, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Nov 25, 2024, 4:54 PM UTC
Duration: 44min 14sec
- OpenedNov 25, 2024, 4:54 PM UTC
Issue opened on monitor failure.
- ResolvedNov 25, 2024, 5:38 PM UTC
Issue resolved on monitor recovery.
November 22, 2024
Pax8 Rate Limit Issue
Degraded Performance
Opened: Nov 22, 2024, 5:00 PM UTC
Duration: 8hrs 47min 49sec
- IdentifiedNov 22, 2024, 5:00 PM UTC
Shortly before 12:00 PM EST today, we became aware of an issue affecting users of the Pax8 integration on the US East instance of Rewst. This issue is resulting in "429 - Too Many Requests" errors being returned from the Pax8 integration. This issue prevents users from making changes to the Pax8 integration and running workflows utilizing the integration. This will affect users running our User Onboarding and User Offboarding crates that utilize the Pax8 Integration. Our team is actively collaborating with Pax8 to resolve the issue as quickly as possible. We are continuously monitoring the affected services to evaluate the extent and progression of the problem. We greatly appreciate your patience and understanding during this time. Updates will be shared as more information becomes available.
- ResolvedNov 23, 2024, 1:47 AM UTC
Pax8 actions are successfully executing
November 20, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: Nov 20, 2024, 10:12 PM UTC
Duration: 15min 40sec
- OpenedNov 20, 2024, 10:12 PM UTC
Issue opened on monitor failure.
- ResolvedNov 20, 2024, 10:28 PM UTC
Issue resolved on monitor recovery.
November 17, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Nov 17, 2024, 8:43 PM UTC
Duration: 30min 28sec
- OpenedNov 17, 2024, 8:43 PM UTC
Issue opened on monitor failure.
- ResolvedNov 17, 2024, 9:14 PM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - AU
Outage
Opened: Nov 17, 2024, 12:12 AM UTC
Duration: 20min 49sec
- OpenedNov 17, 2024, 12:12 AM UTC
Issue opened on monitor failure.
- ResolvedNov 17, 2024, 12:33 AM UTC
Issue resolved on monitor recovery.
November 13, 2024
Live App Builder Sites in Prod US Unavailable
Minor Outage
Opened: Nov 13, 2024, 11:33 PM UTC
Duration: 1hr 5min
- InvestigatingNov 13, 2024, 11:33 PM UTC
Live App Builder sites are unavailable.
- ResolvedNov 14, 2024, 12:38 AM UTC
We were performing upgrades across all Rewst instances to how we provision domains for live sites. The upgrades were successful in all of our instances, but failed in prod US at 6:33 PM EST. We were troubleshooting for 50 minutes and managed to roll back at 7:23PM bringing rew.st domains back up. There was additional work needed to get custom domains back, which was completed at 7:38PM.
November 10, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: Nov 10, 2024, 12:04 AM UTC
Duration: 11min 19sec
- OpenedNov 10, 2024, 12:04 AM UTC
Issue opened on monitor failure.
- ResolvedNov 10, 2024, 12:16 AM UTC
Issue resolved on monitor recovery.
November 6, 2024
Site Unreachable / Workflow Execution Monitoring - US1
Outage
Opened: Nov 6, 2024, 4:00 PM UTC
Duration: 12min 17sec
- OpenedNov 6, 2024, 4:00 PM UTC
Issue opened on monitor failure.
- ResolvedNov 6, 2024, 4:12 PM UTC
Issue resolved on monitor recovery.
- ResolvedNov 6, 2024, 9:27 PM UTC
On November 6, 2024, from 10:53 AM EST to 11:40 AM EST, an unintended disruption occurred in our production environment, impacting workflow processing for our US customers. While working towards a resolution, there were failures of workflows running at the time. This temporarily affected real-time processing across parts of our application. The issue was resolved and workflows are running as normal. Thank you for your understanding as we work to strengthen our safeguards. We are committed to maintaining the reliability and resilience of our platform and will continue to enhance our processes to prevent such incidents in the future.
November 1, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Nov 1, 2024, 8:40 PM UTC
Duration: 25min 2sec
- OpenedNov 1, 2024, 8:40 PM UTC
Issue opened on monitor failure.
- ResolvedNov 1, 2024, 9:05 PM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Nov 1, 2024, 2:33 PM UTC
Duration: 2hrs 59min 31sec
- OpenedNov 1, 2024, 2:33 PM UTC
Issue opened on monitor failure.
- ResolvedNov 1, 2024, 4:31 PM UTC
Issue resolved on monitor recovery.
- UnresolvedNov 1, 2024, 4:56 PM UTC
Issue re-opened on monitor failure.
- ResolvedNov 1, 2024, 5:58 PM UTC
Issue resolved on monitor recovery.
Rewst Experiencing Performance Degradation for US Region / Workflow Execution Monitoring - US1
Degraded Performance
Opened: Nov 1, 2024, 2:25 PM UTC
Duration: 6hrs 47min 16sec
- InvestigatingNov 1, 2024, 2:25 PM UTC
Rewst is experiencing performance degradation affecting user experience. Workflows are running, however the user interface experience and workflow execution speeds are degraded. We are investigating and we will share more information as it becomes available.
- IdentifiedNov 1, 2024, 5:04 PM UTC
We have identified the root cause of the performance issues impacting user experience on the Rewst platform. Our team has initiated remediation efforts and we are observing initial improvements in both user interface responsiveness and workflow execution speeds. We will continue to monitor the situation closely and provide further updates as progress is made. Thank you for your patience and understanding.
- ResolvedNov 1, 2024, 9:12 PM UTC
Update: The performance issues affecting Rewst’s user experience and workflow execution speeds have been fully resolved. Our team has completed remediation efforts, and all systems are now operating as expected. We appreciate your patience and understanding throughout the process.
October 28, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Oct 28, 2024, 8:56 PM UTC
Duration: 9min 35sec
- OpenedOct 28, 2024, 8:56 PM UTC
Issue opened on monitor failure.
- ResolvedOct 28, 2024, 9:05 PM UTC
Issue resolved on monitor recovery.
October 15, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Oct 15, 2024, 12:13 AM UTC
Duration: 25min 19sec
- OpenedOct 15, 2024, 12:13 AM UTC
Issue opened on monitor failure.
- ResolvedOct 15, 2024, 12:39 AM UTC
Issue resolved on monitor recovery.
October 14, 2024
Site Unreachable / Workflow Execution Monitoring - UK
Outage
Opened: Oct 14, 2024, 10:33 AM UTC
Duration: 8min 52sec
- OpenedOct 14, 2024, 10:33 AM UTC
Issue opened on monitor failure.
- ResolvedOct 14, 2024, 10:42 AM UTC
Issue resolved on monitor recovery.
October 13, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Oct 13, 2024, 3:18 PM UTC
Duration: 36min 29sec
- OpenedOct 13, 2024, 3:18 PM UTC
Issue opened on monitor failure.
- ResolvedOct 13, 2024, 3:55 PM UTC
Issue resolved on monitor recovery.
October 10, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: Oct 10, 2024, 2:39 PM UTC
Duration: 20min 45sec
- OpenedOct 10, 2024, 2:39 PM UTC
Issue opened on monitor failure.
- ResolvedOct 10, 2024, 3:00 PM UTC
Issue resolved on monitor recovery.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Oct 10, 2024, 12:14 AM UTC
Duration: 9min 42sec
- OpenedOct 10, 2024, 12:14 AM UTC
Issue opened on monitor failure.
- ResolvedOct 10, 2024, 12:24 AM UTC
Issue resolved on monitor recovery.
October 4, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Oct 4, 2024, 7:20 PM UTC
Duration: 19min 57sec
- OpenedOct 4, 2024, 7:20 PM UTC
Issue opened on monitor failure.
- ResolvedOct 4, 2024, 7:40 PM UTC
Issue resolved on monitor recovery.
September 30, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: Sep 30, 2024, 10:46 PM UTC
Duration: 21min 33sec
- OpenedSep 30, 2024, 10:46 PM UTC
Issue opened on monitor failure.
- ResolvedSep 30, 2024, 11:08 PM UTC
Issue resolved on monitor recovery.
September 25, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: Sep 25, 2024, 11:00 AM UTC
Duration: 1hr 11min 40sec
- OpenedSep 25, 2024, 11:00 AM UTC
Issue opened on monitor failure.
- ResolvedSep 25, 2024, 12:12 PM UTC
Issue resolved on monitor recovery.
September 21, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Sep 21, 2024, 5:36 PM UTC
Duration: 10min 1sec
- OpenedSep 21, 2024, 5:36 PM UTC
Issue opened on monitor failure.
- ResolvedSep 21, 2024, 5:46 PM UTC
Issue resolved on monitor recovery.
September 9, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Sep 9, 2024, 4:19 AM UTC
Duration: 45min 14sec
- OpenedSep 9, 2024, 4:19 AM UTC
Issue opened on monitor failure.
- ResolvedSep 9, 2024, 5:04 AM UTC
Issue resolved on monitor recovery.
August 25, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Aug 25, 2024, 12:15 AM UTC
Duration: 12min 35sec
- OpenedAug 25, 2024, 12:15 AM UTC
Issue opened on monitor failure.
- ResolvedAug 25, 2024, 12:28 AM UTC
Issue resolved on monitor recovery.
August 13, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Aug 13, 2024, 10:37 AM UTC
Duration: 19min 56sec
- OpenedAug 13, 2024, 10:37 AM UTC
Issue opened on monitor failure.
- ResolvedAug 13, 2024, 10:57 AM UTC
Issue resolved on monitor recovery.
August 10, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Aug 10, 2024, 1:29 AM UTC
Duration: 50min 57sec
- OpenedAug 10, 2024, 1:29 AM UTC
Issue opened on monitor failure.
- ResolvedAug 10, 2024, 2:20 AM UTC
Issue resolved on monitor recovery.
August 7, 2024
Update Service Ticket Action Failure / Workflow Execution Monitoring - US1
Minor Outage
Opened: Aug 7, 2024, 4:22 PM UTC
Duration: 3hrs 17min 14sec
- InvestigatingAug 7, 2024, 4:22 PM UTC
We have detected an issue that is affecting workflows that update PSA tickets. We are actively looking into the issue and will provide a solution and updates as soon as possible. We apologize for any inconvenience.
- IdentifiedAug 7, 2024, 5:50 PM UTC
The action affected is: ConnectWise Update Service Ticket (v1). Workflows that contain this action are failing. This also affects crates that use this action, such as User Onboarding and User Offboarding V1 and V2. Once the recovery process is complete, we will re-run all failed New User Workflows.
- ResolvedAug 7, 2024, 7:39 PM UTC
We are pleased to inform you that the issue affecting workflows containing the ConnectWise Update Service Ticket (v1) action has been successfully resolved. Normal functionality has resumed. All services should now be operating as expected. We will now begin re-running the New User Workflows that failed today. We apologize for any inconvenience caused during this period and appreciate your patience and understanding. If you encounter any further issues or have any questions, please do not hesitate to reach out to our support team.
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Aug 7, 2024, 12:12 AM UTC
Duration: 10min 15sec
- OpenedAug 7, 2024, 12:12 AM UTC
Issue opened on monitor failure.
- ResolvedAug 7, 2024, 12:22 AM UTC
Issue resolved on monitor recovery.
July 17, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jul 17, 2024, 2:12 PM UTC
Duration: 10min 24sec
- OpenedJul 17, 2024, 2:12 PM UTC
Issue opened on monitor failure.
- ResolvedJul 17, 2024, 2:22 PM UTC
Issue resolved on monitor recovery.
Forms users unable to log in
Minor Outage
Opened: Jul 17, 2024, 10:53 AM UTC
Duration: 56hrs 36min 51sec
- InvestigatingJul 17, 2024, 10:53 AM UTC
Forms users are reporting the inability to log in to Rewst or very long wait times for logging in.
- InvestigatingJul 17, 2024, 12:36 PM UTC
Performance for forms-only user logins has been improved, but we are still working on permanent resolution.
- IdentifiedJul 17, 2024, 2:22 PM UTC
We have identified an issue within our forms trigger that could potentially be the source of the intermittent login delays. A fix has been applied to address this, and we are actively monitoring the situation to ensure the effectiveness of the solution. Please report any further login delays.
- IdentifiedJul 17, 2024, 2:25 PM UTC
This issue is also being tracked on our docs site here: https://docs.rewst.help/updates/issue-alerts
- MonitoringJul 17, 2024, 3:46 PM UTC
- InvestigatingJul 18, 2024, 8:17 AM UTC
We are continuing to see some issues and are continuing to investigate
- MonitoringJul 18, 2024, 10:32 AM UTC
The root cause has been identified and a temporary measure has been put in place to resolve the issue. We will update further once a permanent fix has been deployed, but the platform should now be running as expected.
- ResolvedJul 19, 2024, 7:29 PM UTC
This issue has been successfully resolved and we are closing this alert.
July 9, 2024
Site Unreachable / Workflow Execution Monitoring - UK
Outage
Opened: Jul 9, 2024, 2:07 AM UTC
Duration: 17min 59sec
- OpenedJul 9, 2024, 2:07 AM UTC
Issue opened on monitor failure.
- ResolvedJul 9, 2024, 2:25 AM UTC
Issue resolved on monitor recovery.
June 24, 2024
Site Unreachable / Workflow Execution Monitoring - UK
Outage
Opened: Jun 24, 2024, 9:01 AM UTC
Duration: 21min 32sec
- OpenedJun 24, 2024, 9:01 AM UTC
Issue opened on monitor failure.
- ResolvedJun 24, 2024, 9:02 AM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 24, 2024, 9:06 AM UTC
Issue re-opened on monitor failure.
- ResolvedJun 24, 2024, 9:26 AM UTC
Issue resolved on monitor recovery.
Site Unreachable / Workflow Execution Monitoring - UK
Outage
Opened: Jun 24, 2024, 7:01 AM UTC
Duration: 9min 7sec
- OpenedJun 24, 2024, 7:01 AM UTC
Issue opened on monitor failure.
- ResolvedJun 24, 2024, 7:10 AM UTC
Issue resolved on monitor recovery.
June 22, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 22, 2024, 12:29 AM UTC
Duration: 31min 11sec
- OpenedJun 22, 2024, 12:29 AM UTC
Issue opened on monitor failure.
- ResolvedJun 22, 2024, 12:40 AM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 22, 2024, 12:55 AM UTC
Issue re-opened on monitor failure.
- ResolvedJun 22, 2024, 1:11 AM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 22, 2024, 1:47 AM UTC
Issue re-opened on monitor failure.
- ResolvedJun 22, 2024, 1:51 AM UTC
Issue resolved on monitor recovery.
June 21, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 21, 2024, 12:02 AM UTC
Duration: 8min 54sec
- OpenedJun 21, 2024, 12:02 AM UTC
Issue opened on monitor failure.
- ResolvedJun 21, 2024, 12:11 AM UTC
Issue resolved on monitor recovery.
June 14, 2024
Site Unreachable / Workflow Execution Monitoring - UK
Outage
Opened: Jun 14, 2024, 6:06 AM UTC
Duration: 1min 22sec
- OpenedJun 14, 2024, 6:06 AM UTC
Issue opened on monitor failure.
- ResolvedJun 14, 2024, 6:07 AM UTC
Issue resolved on monitor recovery.
June 12, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 12, 2024, 3:31 AM UTC
Duration: 16min 51sec
- OpenedJun 12, 2024, 3:31 AM UTC
Issue opened on monitor failure.
- ResolvedJun 12, 2024, 3:47 AM UTC
Issue resolved on monitor recovery.
June 8, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 8, 2024, 11:46 PM UTC
Duration: 9min 29sec
- OpenedJun 8, 2024, 11:46 PM UTC
Issue opened on monitor failure.
- ResolvedJun 8, 2024, 11:56 PM UTC
Issue resolved on monitor recovery.
June 7, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 7, 2024, 6:56 PM UTC
Duration: 1hr 22min 48sec
- OpenedJun 7, 2024, 6:56 PM UTC
Issue opened on monitor failure.
- ResolvedJun 7, 2024, 8:18 PM UTC
Issue resolved on monitor recovery.
Site Unreachable / Workflow Execution Monitoring - UK
Outage
Opened: Jun 7, 2024, 8:46 AM UTC
Duration: 19min 51sec
- OpenedJun 7, 2024, 8:46 AM UTC
Issue opened on monitor failure.
- ResolvedJun 7, 2024, 9:06 AM UTC
Issue resolved on monitor recovery.
June 5, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Outage
Opened: Jun 5, 2024, 4:19 PM UTC
Duration: 14min 54sec
- OpenedJun 5, 2024, 4:19 PM UTC
Issue opened on monitor failure.
- ResolvedJun 5, 2024, 4:33 PM UTC
Issue resolved on monitor recovery.
May 22, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - UK
Outage
Opened: May 22, 2024, 6:05 AM UTC
Duration: 46sec
- OpenedMay 22, 2024, 6:05 AM UTC
Issue opened on monitor failure.
- ResolvedMay 22, 2024, 6:06 AM UTC
Issue resolved on monitor recovery.
April 30, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Minor Outage
Opened: Apr 30, 2024, 8:06 PM UTC
Duration: 13min 29sec
- OpenedApr 30, 2024, 8:06 PM UTC
Issue opened on monitor failure.
- InvestigatingApr 30, 2024, 8:16 PM UTC
- InvestigatingApr 30, 2024, 8:16 PM UTC
- IdentifiedApr 30, 2024, 8:16 PM UTC
App running, engine work in progress
- ResolvedApr 30, 2024, 8:19 PM UTC
Failed migration from new feature deployment - we are back to normal operations. We were able to fix the migration issue without rolling back. The status page will update automatically when it determines we are back.
- ResolvedApr 30, 2024, 8:19 PM UTC
April 23, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Degraded Performance
Opened: Apr 23, 2024, 4:26 PM UTC
Duration: 20min 8sec
- OpenedApr 23, 2024, 4:26 PM UTC
Issue opened on monitor failure.
- ResolvedApr 23, 2024, 4:46 PM UTC
Issue resolved on monitor recovery.
April 12, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Degraded Performance
Opened: Apr 12, 2024, 1:06 AM UTC
Duration: 20min 30sec
- OpenedApr 12, 2024, 1:06 AM UTC
Issue opened on monitor failure.
- ResolvedApr 12, 2024, 1:26 AM UTC
Issue resolved on monitor recovery.
- UnresolvedApr 12, 2024, 1:47 AM UTC
Issue re-opened on monitor failure.
- ResolvedApr 12, 2024, 1:48 AM UTC
Issue resolved on monitor recovery.
April 9, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Degraded Performance
Opened: Apr 9, 2024, 6:02 PM UTC
Duration: 19min 47sec
- OpenedApr 9, 2024, 6:02 PM UTC
Issue opened on monitor failure.
- ResolvedApr 9, 2024, 6:22 PM UTC
Issue resolved on monitor recovery.
April 4, 2024
Healthcheck Assertion Failed / Workflow Execution Monitoring - US1
Degraded Performance
Opened: Apr 4, 2024, 8:15 PM UTC
Duration: 20min 35sec
- OpenedApr 4, 2024, 8:15 PM UTC
Issue opened on monitor failure.
- ResolvedApr 4, 2024, 8:36 PM UTC
Issue resolved on monitor recovery.